1. How can I pay for my order?

At FiremouthAquaristic we give you the option to pay by card, Stripe, Paypal or Bank Transfer. Choose the one you prefer, it is 100% safe.

2. When will I receive my order?

We ship through the NACEX transport agency in 24/48 hour service to the peninsula. If you order fish (live animals) transportation is guaranteed within 24 hours. If you are placing an order from the Canary Islands, Balearic Islands, Ceuta or Melilla, your order will be sent via Correos parcel and delivery is 72 hours if there is no problem at customs.

3. Can I receive regular information in your email inbox with everything new on the web?

Of course, you can subscribe to our newsletter. We promise that we will only send you things of interest to you.

4. How can I be sure that the purchase was made correctly?

After placing your order, you will receive an email with its confirmation. Also check your spam folder if you don't receive it in your inbox. And if you have any questions, you can always contact us.

5. Is it possible to know the status of my order?

Of course, through your customer account you can know the status of your order and if you have any questions, write to us.

6. How much is the shipping cost?

We recommend that you visit this link https://firemouthaquaristic.com/policies/shipping-policy

Do you have any more questions? Please write to us: https://firemouthaquaristic.com/pages/contact